<|3

Sometimes

you try your hardest

but things don't work out the way you want them to.. :|

[ sana nakikita mo mga efforts ko, para sa'yo. :( ]

CATERING MANAGEMENT Assignment

INTRODUCTION

Tambayan (kainang Filipino - which means Eating filipino food styles) is well-known restaurant of the Filipino people in Kota Kinabalu, Sabah. It’s one of few places in KK that serves beer 24 hours a day. Situated in the Api Api Centre, The Place faces towards the ocean and is directly infront of the Asia City.

A sports bar cum pub come diner, it serves a generous selection of food and beverage. Specializing the Filipino Dishes, The Tambayan is popular amongst a diverse clientèle who come there for food that’s as wholesome as a home-cooked meal.

Prices are reasonable and the service is friendly and efficient. For a tipple, a snack and a chat whenever the feeling grabs you, no matter what time of day or night that might be.

Tambayan food is designed to cater for all nationalities except for muslim because they offer non-halal food. It strives to serve and meet the highest demand of all the food lovers who always hunting for good food in a sleek and cozy environment.

CHAPTER 1: NATURE OF BUSINESS OF TAMBAYAN RESTAURANT

A. Nature of Service

The nature of business of Tambayan Restaurant is food service. Tambayan Restaurant provides On-premise and Off-premise Catering as well to its customers.

B. Details of Tambayan Restaurant

Business Hour: 9 AM until Dawn.

Location Address: Block 3, Ground Floor, Api-api Centre, Kota Kinabalu, Sabah Malaysia

Contact Numbers:

HP: 016-8182008

E-mail: Tambayan_kk@yahoo.com

CHAPTER 2: PRODUCTS OF TAMBAYAN RESTAURANT

M E N U :

http://www.facebook.com/photo.php?fbid=361069063659&set=a.361018293659.150712.361009768659&type=1&pid=3666080&id=361009768659

The link of the Menu Picture for clearer appearance.

CHAPTER 3 : SWOT ANALYSIS

• STRENGTH

Tambayan Restaurant offers its customer a Western and Filipino Cuisine - Mostly are Filipino Dishes that’s why most of the customer goes there because they serve delicious food that customers expect for them. There service is also very good, they make sure that they serve their customer in fastest service as they could. The customers ofTambayan will also entertained because of the flat screen television they displayed above, they can watch any types of channels with a speaker on it, to make the customer more enjoyed its venue. The position of the building is very convenient because it is near of the Internet café and it’s situated infront of Asia City and sometimes tourist caught it attention because of its attractive designs. Unlike to the other resto-bar Tambayan open 24 hours every day.

• WEAKNESS

Tambayan is a small resto-bar that’s why their spacing is too small and there are no enough chairs and tables to occupy other customer. Despite of their delicious food Tambayan offers an expensive menu, so it’s quite heavy in the pocket. Other than that Tamabyan also its other competitors which is Devi's Restaurant that which Muslims people can go and eat there.

• OPPORTUNITY

Tambayan Restaurant is an easily way on how to attract its customers because they are near in the Internet Café, Beauty Saloon, Tailoring Shop, easily passed by people on the Wawasan Terminal, and it is back behind of the Promenade Hotel and Marina Court Condominium.

• THREAT

However, though it is small capacity for their customers they have also lack of parking space to park their cars. They are also near in their competitors which also has its great impact of attracting customers. Other competitor offers low prices of their same menu.

COMPETITORS	STRENGHTS	WEAKNESSES	OPPORTUNITIES	THREATS
TAMBAYAN	Recipe	Serving pork [muslims cannot visit to their resto.] ; poor service	Near at the SME Bank, Net Cafe	Competing “The Place”/ not 24/7 open
DEVIS INDIAN	Affordable prices	They cooked already the food [buffet style]	Near at the beauty salon, and bus satation	Traffic Jam
RESTORAN BANU II [api-api centre branch]	Service and affordable prices	Buffet Style—cooked already, poor spacing	Near at the tailoring shop,	Cannot easily find by the customers

CHAPTER 4: TAMBAYAN RESTAURANT PRICING

A. General Pricing

The pricing of Tambayan Restaurant is based on what the customers order, based on the menu list. which is a set of course with an egg and vegetables cost RM 7.00 ++.

B. Package Pricing

Their package pricing is usually applied in the premise itself for ocassion such as Birthdays, Concerts, Wedding and etc.

They usually using banquet service and Buffet service during the outside catering. The very nice point of pricing of the Tambayan Restaurant is not complicated. Which means, whatever the list in the their MENU, is all in their. they have packages in their which consist for example of 2 sets package of Beer, 4 sets of viands with rice and non-alcoholic beverages for the cost of RM300 ++, depends on the Set of Package that the customer will deal in.

CHAPTER 5 : TAMBAYAN RESTAURANT MARKETING PLAN.

The Marketing plan of Tambayan is they enable to train the hospitality of the employers of their staffs [ waiters/waitress, chefs, cashier, cleaners] should be courteous enough and be more responsible for their customer because Tambayan is a very busy restaurant more people are coming every day. So therefore their staffs should know how to do and be alert of the mood-swing of their customer. The management is being trained their staffs also to know the importance of teamwork and customer-oriented the management should also have the plan on how to train their staffs. Lack of commitment from employees can be harmful to an organization, resulting in poorer performance arising from inferior service offerings and higher costs. The resultant positive effect of Marketing Plan will mean that employees will input maximum rather than minimum effort, thereby better satisfying the needs and wants of external customers.

Tambayan Restaurant also have advertisements in the internet and giving some flyers to recognize more their restaurant, the fact that Tambayan is quite expensive they also have some promotions like discounts and the “buy one free one” basis is also being improved and being provided to attract their customers.

BY: MA. CHESSA Y. GONZALES - 01759-05-09

DCA 05/09

ASIAN TOURISM INTERNATIONAL COLLEGE

[: Faire monter la pression, last semester! ✿✿

[I'm soo stressed oout!]

This is a serious problem. I don't know what to do, I'm so scared if I'm going to fail out of college pero grabe naman.
I don't have a problem doing my work, I learn relatively easily and the subject matter interests me. But when I wake up in the morning, it is with dread that I realize I have homework/studying/class that day.
Strangely enough, I don't mind doing homework, sometimes it can even be fun. I really enjoy learning new things, maybe. And I feel so accomplished afterward, it feels really great, specially washing my own clothes, oh great!

I think what really scares me is the possibility that I will read the chapter, or go to class, and not understand. I'm afraid that I won't "get" the concept we're learning, or not understand the question on an assignment. I'm not even sure why this scares me so much. I'm also scared that I will do the assignment to the best of my abilities, but get a bad grade (that I DO understand).

Anyway, this fear paralyzes me so much that not only can I not do my assignment/go to class, I can't even THINK about school at all! Or I feel like my stomach is going to implode. Then I get behind...I have no excuse for not doing my work...I get even more stressed out. Every once in a while, the panic hits me and I go completely insane.

But the thing is, i'm just scared, i'm scared of being a graduating student, soon to be a great chef, soon, living my own life, finding my own job and salary. well, that's life.

“Go for the moon. If you don't get it, you'll still be heading for a star." :)

Above all, i miss my family soo muchii much >.<